Managing R365 across multiple locations means every configuration problem, every bad data habit, and every undertrained manager gets multiplied by the number of units you operate. Restaurant Smith works with multi-unit operators to standardize the system across every location so your reporting actually gives you a consolidated view of what’s happening across the whole brand.
Most multi-location chains go live on R365 location by location, with no standardized setup across units. The result is different item catalogs, different recipe structures, and different manager habits at every store. Your corporate reports look clean until you realize each location is measuring the same thing a different way.
We build the system once, correctly, and replicate it across every unit so the data is comparable and the reporting is actually useful.
When every location is configured differently, your Theoretical vs. Actual variance reports are comparing apples to oranges. We standardize your recipe builds, unit of measure setup, and AP workflows across the entire group so your COGS numbers mean the same thing at every location.
If the data underneath is already a mess, our Data Cleanup and COGS Repair service corrects the foundation at each unit before it continues distorting your consolidated reporting.
The biggest risk in a multi-location chain is one location running R365 correctly and three others running it wrong. Inconsistent manager habits across units destroy data quality faster than any configuration issue.
We train every manager at every location on the same workflows, the same daily processes, and the same standards. Our R365 Training and Manager Onboarding is role-specific and built around what your GMs, head chefs, and shift leads actually do every day, not a generic software walkthrough.
Multi-unit operators adding new locations need the system to scale without breaking. Every new unit is a new opportunity for bad data to enter the system and corrupt the reporting you rely on at the brand level.
Our Ongoing R365 Support keeps Restaurant Smith embedded in your operation with monthly COGS oversight, quarterly recipe reviews, and fractional Director of Operations coverage so your margins stay protected as you grow.
Four Services tier designed to meet you exactly where you are
Ideal for: Owners who have the data but lack the hours to type it in
Ideal for: Operators who have the software but don’t trust the numbers
Ideal for: Operators who need managers to take ownership
Ideal for: Growing brands needing executive oversight without full-time salary
R365 is designed for multi-unit operations, with centralized reporting, consolidated financials, and location-level visibility all in one platform. The challenge is that it only works that way when every location is configured consistently. Most multi-unit groups that come to Restaurant Smith have locations set up differently from each other, which makes the consolidated reporting unreliable. We standardize the setup across every unit so the data is actually comparable.
Consistent COGS reporting requires the same recipe builds, the same unit of measure setup, and the same AP workflows at every location. When any of those differ between units, your variance reports are measuring different things at each store. Our Data Cleanup and COGS Repair service corrects those inconsistencies and standardizes the foundation across the entire group.
Yes, but scaling without a standardized setup creates compounding problems. Every new location added to a poorly configured system brings new bad data into your consolidated reports. Restaurant Smith builds the system to scale from the start, and our Ongoing R365 Support keeps the reporting reliable as new units come online.
Role-specific, in-person or remote training at each location is the only approach that works. Sending a training document or having one GM pass knowledge down to the next location does not produce consistent habits. Our R365 Training and Manager Onboarding covers every manager at every unit on the exact workflows that apply to their role, so the system gets used the same way across the entire group.
Not necessarily a full-time hire. Our Tier 4 Master Smith engagement provides fractional Director of Operations coverage, which means Restaurant Smith handles the executive-level oversight of your R365 system without the cost of a full-time salary. For growing chains, this is often the most cost-effective way to keep data integrity and margin reporting tight across every location.
Your R365 system should be getting more valuable over time, not quietly drifting into unreliable data and ignored reports. Restaurant Smith keeps that from happening. Whether you finished implementation last month or have been live for two years with growing data problems, we can step in and build the kind of ongoing oversight your operation needs. Colorado-based. Remote Nationwide.
At Restaurant Smith, we build your R365 system through the lens of a multi-unit operator.
