Running a restaurant on R365 should give you clear numbers. For most operators, it gives them confusion — COGS that doesn’t match reality, managers who avoid the system, and recipe costs that stopped being accurate months ago. Restaurant Smith works with every dining concept because the R365 problems are the same regardless of what’s on the menu.
A fine dining kitchen and a QSR have nothing in common operationally. But most R365 implementations treat them the same way. Wrong configuration means wrong data, and wrong data means you’re guessing on food cost, labor, and menu pricing.
We build and configure R365 around how your concept actually runs. Then we train your team to use it that way.
Precision cost tracking matters when one misconfigured recipe distorts every COGS report tied to it. We build sub-recipes, map yields correctly, and make sure the cost data reflects what is actually leaving your kitchen.
If your system is already live but the numbers aren’t trustworthy, our Data Cleanup and COGS Repair service fixes the foundation before it bleeds more margin.
High volume means small errors compound fast. Duplicate vendor items, wrong pack sizes, and broken AP workflows quietly destroy margin before it shows up in a bad month.
We clean your item catalog, fix your AP process, and set up inventory counts fast enough to actually run every shift. If your team is working around R365 instead of inside it, our R365 Training and Manager Onboarding rebuilds those habits from scratch.
Casual dining breaks down when managers aren’t using R365 consistently. One person running waste logs correctly while another skips them makes your Theoretical vs. Actual reports worthless.
We standardize the workflows, train every manager on their role in the system, and for operators who need it maintained, our Ongoing R365 Support keeps Restaurant Smith embedded in your operation long-term.
No matter the concept, every Restaurant Smith engagement draws from the same four services, scoped to what you actually need:
Four Services tier designed to meet you exactly where you are
Ideal for: Owners who have the data but lack the hours to type it in
Ideal for: Operators who have the software but don’t trust the numbers
Ideal for: Operators who need managers to take ownership
Ideal for: Growing brands needing executive oversight without full-time salary
Yes, but only when it’s configured correctly for the concept. Fine dining operations require sub-recipe builds, precise yield mapping, and accurate unit of measure setup that generic implementations skip. When those pieces are done right, R365 gives fine dining operators real-time visibility into recipe costs and margins at the ingredient level.
R365 is built for it, but the item catalog and AP workflow have to be clean first. High-volume concepts are where bad data compounds the fastest. Duplicate vendor items and incorrect pack sizes create COGS inflation that’s hard to catch until it’s already done damage. A properly configured R365 setup handles the volume and keeps the numbers accurate.
The most common causes are incorrect pack sizes, misconfigured recipes, duplicate vendor items, and receiving errors that never got corrected. These problems usually start at implementation and quietly compound over time. Our Data Cleanup and COGS Repair service is built specifically to diagnose and fix these issues so your reports reflect what’s actually happening in the kitchen.
Most engagements run on a 30 to 60 day timeline from the initial call to a fully functional system. If there’s significant data cleanup involved, the process can extend to 90 days. The timeline depends on the state of your current setup, not the size of your concept. A single-location casual dining restaurant with a heavily corrupted item catalog can take longer than a multi-unit QSR that just needs training.
Almost always, yes. Most managers who have used R365 for a while have developed workarounds and shortcuts that produce unreliable data without anyone realizing it. Our R365 Training and Manager Onboarding is not a software refresher. It’s a ground-up rebuild of the daily habits and workflows that determine whether your data is trustworthy or not.
Your R365 system should be getting more valuable over time, not quietly drifting into unreliable data and ignored reports. Restaurant Smith keeps that from happening. Whether you finished implementation last month or have been live for two years with growing data problems, we can step in and build the kind of ongoing oversight your operation needs. Colorado-based. Remote Nationwide.
At Restaurant Smith, we build your R365 system through the lens of a multi-unit operator.
