We do not just implement Restaurant365. We build it the way a real operator would, with clean data, trained managers, and reporting you can actually trust from day one.
Most R365 implementations fail before they ever have chance to the succeed not just because software doesn’t work, but because the people building it always have never run a restaurant. At Restaurant Smith, we always bring something no software consultant can offer: real multi-unit operator experience combined with deep R365 technical mastery. We have built R365 systems inside our own restaurants, managed food cost meetings, lived with consequences of bad data so we know what your system needs to do and what it costs you when it doesn’t. You won’t get handed off to an account manager or routed through a support queue. You get one direct, committed partner from first discovery call through go-live and beyond.
We configure every recipe, inventory item, reporting workflow through the lens of your P&L — not a software checklist. We don’t just build the system and disappear. We train your managers in practical, shift-level workflows until they can run R365 independently, because a system your team doesn’t use is a system that isn’t working. Restaurant365 has pulled back on hands-on implementation support, leaving operators to figure out a complex platform on their own that’s exactly the gap Restaurant Smith was built to fill. Whether you’re starting fresh, fixing a broken setup, or trying to get your team to actually trust the reports, we know how to get your R365 working the way your operation needs it to. If you’re ready to work with an R365 partner who has actually stood in your shoes, let’s talk.
When your R365 data is wrong, the damage isn’t a number on a report — it’s every business decision you make from that point forward. Inaccurate recipe costing means your theoretical food cost is built on fiction, misconfigured units of measure silently distort your COGS every period, and duplicate vendors make it impossible to know your true cost per item. If your inventory counts don’t match how your team actually counts, every Theoretical vs. Actual variance report becomes noise instead of signal — and managers who don’t trust the reports stop reading them. When that happens, R365 stops being a management tool and becomes an expensive data entry exercise.
Bad data compounds. One misconfigured item flows into a recipe, into your theoretical cost, into your P&L, and into every pricing, staffing, and purchasing decision you make — multiplied across every location simultaneously. The operators who feel it most are often the ones who don’t realize their data is broken. They just know their margins keep moving in the wrong direction without a clear reason why. A properly built R365 system pays for itself in the decisions it makes possible. A neglected one quietly bleeds a margin until someone decides to fix it.
a dedicated account manager guides your operation through our 65-point checklist covering 7 critical categories of information.
We deploy and configure Restaurant365 around how your operation actually runs, not how a software demo looks. Most configurations are complete in as little as two weeks.
Together, we build your recipe library, establish real yields, and filter through your purchased items so your food costs finally reflect reality.
With accurate data, we can extract insights to implement best practices that will streamline your operation and prepare your concept for growth.
Timely financial reports on a weekly, monthly, and quarterly basis will now be your norm, and can easily support your forecasting, budgeting, and much more.
Four Services tier designed to meet you exactly where you are
Ideal for: Owners who have the data but lack the hours to type it in
Ideal for: Operators who have the software but don’t trust the numbers
Ideal for: Operators who need managers to take ownership
Ideal for: Growing brands needing executive oversight without full-time salary
Every engagement is scoped to what your system actually needs, so timelines vary. A single-location restaurant with a straightforward cleanup and recipe build typically takes 2–6 weeks, while multi-unit operations with larger item databases, complex recipe libraries, and multiple locations may need 8–12 weeks. The timeline covers your full system review, recipe costing and build, purchased item and vendor cleanup, and manager training.
Implementation is a fixed-scope engagement where we step into your existing R365 system, identify everything that was misconfigured, incomplete, or never finished, and rebuild it into a reliable foundation your operation can actually run on. Ongoing managed support is a continuous monthly engagement where Restaurant Smith monitors your data, catches issues before they compound, and ensures your R365 stays accurate as your menu, vendors, and team evolve. Most operators benefit from both — starting with a proper system correction and moving into ongoing support to make sure it stays clean long after we’re done.
Yes. This is one of the most common reasons operators come to us. If your R365 was implemented incorrectly, incompletely, or simply never trained on properly, our Data Cleanup and COGS Repair service is designed specifically for that situation. We audit your full setup, identify every problem, and rebuild your data foundation so your reports finally reflect reality.
Yes. Restaurant Smith is Colorado-based but works with operators remotely across the country. The full implementation process, including onboarding, configuration, training, and ongoing support, is delivered remotely with no impact on quality or results.
The honest answer is accountability. Anyone can configure a system — what separates Restaurant Smith is that we are still there when the reports don’t make sense three months later, when a manager quits, and no one knows how to run a count, or when your food cost spikes and nobody can explain why. We don’t measure success by go-live. We measure it by whether your numbers are accurate, your team is confident, and your margins are moving in the right direction. That’s a different standard than what most R365 partners hold themselves to — and it’s the only standard that actually matters in this industry
Let's talk about where your system is today and what it should be doing for your margins.
At Restaurant Smith, we build your R365 system through the lens of a multi-unit operator.
