You invested in Restaurant365 because you wanted visibility into your numbers. If your COGS is off, your inventory counts don’t reconcile, and your managers are still running things off gut feel, the problem isn’t the software. It’s that the system was never set up correctly for how your restaurant actually operates. Restaurant Smith works directly with independent operators to build R365 the right way from the start, or fix what someone else got wrong.
Independent operators don’t have a corporate team to manage the system, fix bad data, or retrain a manager who leaves. When the setup is wrong or the training doesn’t stick, there’s no one internally to catch it. The COGS slowly inflates, the reports stop reflecting reality, and the system that was supposed to help you make better decisions starts getting ignored.
We close that gap. You get the same operator-led expertise that multi-unit chains rely on, applied directly to your single location without the overhead.
Getting R365 right from the start saves months of bad data and wasted margin. We handle the full system build including recipe entry, item catalog setup, vendor configuration, and AP workflow, all structured around your actual menu and purchasing process.
Our R365 Implementations service covers everything from manual recipe entry through reporting setup so you go live with a system that produces numbers you can actually manage from.
If your R365 is already live but your food cost percentage looks wrong, your inventory counts don’t reconcile, or your Theoretical vs. Actual variance reports don’t make sense, the data underneath is broken. This is one of the most common situations independent operators come to us with.
Our Data Cleanup and COGS Repair service diagnoses exactly where the bad data is coming from and corrects it, so your reports start reflecting what is actually happening in your kitchen.
Independent restaurants can’t afford to have a manager leave and take all the R365 knowledge with them. We train your entire management team on the daily workflows that matter, inventory counts, receiving, waste logs, AP approvals, and reporting, so the system doesn’t depend on one person knowing how to run it.
Our R365 Training and Manager Onboarding is hands-on and built around your specific operation, not a generic software course.
Most independent operators don’t need a full-time back office team. They need a reliable partner who keeps the system clean, reviews the numbers monthly, and catches problems before they show up as a bad quarter.
Our Ongoing R365 Support gives you monthly COGS oversight, quarterly recipe reviews, and direct access to Restaurant Smith without the cost of a full-time hire.
Four Services tier designed to meet you exactly where you are
Ideal for: Owners who have the data but lack the hours to type it in
Ideal for: Operators who have the software but don’t trust the numbers
Ideal for: Operators who need managers to take ownership
Ideal for: Growing brands needing executive oversight without full-time salary
It depends on whether it’s set up correctly. For an independent operator with clean data, accurate recipes, and a trained team, R365 gives you the same financial visibility that large chains rely on. The problem is that most single-location implementations are done quickly and without enough attention to the details that matter, so the system produces unreliable numbers and operators stop trusting it. When it’s built right, it is absolutely worth the investment.
R365 software pricing typically runs from $400 to over $1,500 per month depending on the modules and number of users. Implementation costs vary based on the scope of work involved. Restaurant Smith scopes every engagement specifically to what your restaurant needs, whether that’s a full build from scratch or targeted cleanup on an existing system. You won’t pay for tiers you don’t need.
The most common causes are incorrect pack sizes on vendor items, recipe yields that don’t reflect actual production, and receiving errors that compound over time. These issues usually start at setup and get worse gradually. Our Data Cleanup and COGS Repair service traces those errors back to the source and corrects them so your food cost percentage is actually measuring what it’s supposed to.
If that manager was the only person who knew how to run the system correctly, your data quality starts degrading immediately. This is one of the most common problems independent operators face. The fix is building the training into your standard onboarding process so every manager who joins the team gets brought up to speed the same way. Our R365 Training and Manager Onboarding gives you a repeatable training process that doesn’t depend on any one person.
Yes. Our Ongoing R365 Support is built specifically for operators who need consistent oversight without the cost of a full-time back office hire. Monthly COGS monitoring, quarterly recipe reviews, and direct access to Restaurant Smith give you the coverage you need to keep the system accurate and your margins protected.
Your R365 system should be getting more valuable over time, not quietly drifting into unreliable data and ignored reports. Restaurant Smith keeps that from happening. Whether you finished implementation last month or have been live for two years with growing data problems, we can step in and build the kind of ongoing oversight your operation needs. Colorado-based. Remote Nationwide.
At Restaurant Smith, we build your R365 system through the lens of a multi-unit operator.
